Category Archives: Strategy

How Much Does a Dissatisfied Customer REALLY Cost?

October 21st, 2019

Have you considered the money your business is losing as a result of customer dissatisfaction? Better yet, have you taken “pen to paper” to actually do some math around what a less-than-satisfied customer can cost your business? What you discover may surprise you. This is a worthwhile exercise not only for business leaders and CEOs,
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Selling Your Business – 7 Things That Will Break The Deal Every Time

October 10th, 2019

We talk a lot in LXCouncil meetings about strategies to position your business for sale. It’s one of the things most business owners fail to consider and plan for until they are actually ready to sell. The problem is, in most cases, you need to start planning and positioning for that day 5-10 years before
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20 Benefits of Peer Advisory Councils & Business Masterminds

September 30th, 2019

Joining a peer advisory council can be the answer for you to get to the next level professionally or personally, whatever that definition may mean for you. The benefits are many, regardless of the stage of your business or the season you are in. The benefits of peer advisory councils and mastermind groups are always
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How To Give a Great Presentation Every Single Time

September 22nd, 2019

Business leaders give presentations a lot. Whether you’re a CEO, business owner, or top level manager, you present to people more than you might realize … both formally and informally. The typical day of a CEO is filled with meetings, and many of these meetings revolve around presentations. Business leaders present regularly to employees, to
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Crisis Leadership – Are You Prepared?

September 15th, 2019

All leaders hope they never have to deal with a significant crisis that has the potential to destroy a company. That said, it’s the smart leaders who are prepared and have a well thought-out (and documented) plan in advance of a crisis situation. When a crisis hits, the last thing you should do is “wing
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Have You Identified the 4DS in Your Business?

September 6th, 2019

In Michael Michalowicz’s new book, Clockwork, he challenges you to analyze your company’s time as the first step in designing your business to run itself. In this article, we’re going to take a quick look at his 4D model, which is the model for his time analysis technique. It’s brilliant in its simplicity and can
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7 Leadership Tips from the Greats to Kick-Start Your Week

August 26th, 2019

Who doesn’t love a little inspiration to kick start their week? In this week’s blog, we’ve assembled 7 tremendous leadership tips from several business greats. Enjoy! DEVELOP INCREDIBLE SELECTIVE IGNORANCE Laser focus on the important things is critical. Unless it significantly moves the needle of the business, it should be delegated. As a leader in
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6 Type of People Who Won’t Do Well In a Peer Advisory Group

August 9th, 2019

While LXCouncil is highly beneficial for most business owners and business leaders, we do uphold criteria of professional and personal credentials for members and moderators in the council and expect that each member be courteous, respectful, confidential, and and forthcoming. Many businessmen and women simply do not fit the model for our councils. Before inquiring about
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How to Get Your Way – The Right Way

August 2nd, 2019

“A boss says ‘Go!’ A leader says ‘Let’s Go.’” ~ E.M. Kelly As the CEO or business owner of your company, it’s imperative that you drive the company mission and vision each and every day. The question is, do you do it as a boss, or as a leader? Let’s assume we’re all leaders here … Is it enough
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Find Your Leadership Zen

July 26th, 2019

As a CEO or business owner, true ” leadership zen” probably seems elusive. Leading people, by its very nature, elicits a broad array of emotions every single day, ranging from anger and frustration to pure joy and delight. Controlling your stress responses as a leader can be a challenge, as best. If I asked you
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